SIT50416 Diploma of Hospitality Management
Unit of Competency
| SITXWHS003 | Implement and monitor work health and safety practices |
| BSBMGT517 | Manage operational plan |
| SITXCCS007 | Enhance customer service experiences |
| SITXCCS008 | Develop and manage quality customer service practices |
| SITXCOM005 | Manage conflict |
| SITXHRM003 | Lead and manage people |
| BSBITU306 | Design and produce business documents |
| SITXMGT001 | Monitor work operations |
| SITXMGT002 | Establish and conduct business relationships |
| SITHIND004 | Work effectively in hospitality service |
| SITXHRM006 | Monitor staff performance |
| SITTPPD007 | Reseach and analyse tourism data |
| SITHIND002 | Source and use information on the hospitality industry |
| SITXWHS002 | Identify hazards, assess and control safety risks |
| SITXFIN002 | Interpret financial information |
| SITXFIN004 | Prepare and monitor budgets |
| SITXFIN003 | Manage finances within a budget |
| SITXGLC001 | Research and comply with regulatory requirements |
| SITXHRM002 | Roster staff |
| BSBFIA302 | Process payroll |
| BSBDIV501 | Manage diversity in the workplace |
| SITXFSA001 | Use hygienic practices for food safety |
| SITHIND001 | Use hygienic practices for hospitality service |
| SITEEVT001 | Source and use information on the events industry |
| BSBCMM401 | Make a presentation |
| BSBRSK501 | Manage risk |
| SITHFAB002 | Provide responisble service of alcohol |
| SITHFAB005 | Prepare and serve expresso coffee |
Key Days:
Tuesday Cohort 1
Class: 9am-12pm
Focus Group: 1pm-2pm
Trainor assistance: 2pm-4pm
Wednesday Cohort 2
Class: 9am-12pm
Focus Group: 1pm-2pm