Terms of service

Privacy Policy
The Following Privacy Policy details how your personal information is used. This policy may change occasionally so please check this statement from time to time.

Visitor Data Collection
We use Cookies and Google Analytics to monitor consumer patterns, however this information is stored anomalously.  The main purpose of cookies is to identify users and to prepare customised web pages for them. Cookies do not identify you personally, but they may link back to a database record about you. We use cookies to monitor usage of our website and to create a personal record of when you visit our website and what pages you view so that we may serve you more effectively. Our website may contain links to other websites. We are not responsible for the privacy practices of linked websites and any linked websites are not subject to our privacy policies and procedures.

Student Data Collection
For Students making online purchase we do collect detailed information. We may collect and hold personal information about you, that is, information that can identify you, and is relevant to providing you with the services you are seeking.  We typically collect your name, gender, contact details, bank account details, place and type of business, any other information relevant to providing you with our services. Where it is lawful and practical to do so, we allow you to deal with us anonymously or pseudonymously.

Storage
Academique Pty Ltd does not and will not store any financial details of a Student including but not limited to credit card information

Failure to provide information
If the personal information you provide to us is incomplete or inaccurate, we may be unable to provide you the services you are seeking.

Complaints and feedback
If you wish to make a complaint about a breach of the Privacy Act, Australian Privacy Principles or a privacy code that applies to us, please contact us and we will take reasonable steps to investigate the complaint and respond to you. Within 14 business days of receiving your complaint in writing we will acknowledge receipt of your complaint and within 45 business days of receiving your complaint, we will investigate your complaint and provide you with a response. If you are not happy with our response, you may complain directly to the Federal Information Commissioner.