SIT50416 Diploma of Hospitality Management

Unit of Competency

SITXWHS003 Implement and monitor work health and safety practices
BSBMGT517 Manage operational plan
SITXCCS007 Enhance customer service experiences
SITXCCS008 Develop and manage quality customer service practices
SITXCOM005 Manage conflict
SITXHRM003 Lead and manage people
BSBITU306 Design and produce business documents
SITXMGT001 Monitor work operations
SITXMGT002 Establish and conduct business relationships
SITHIND004 Work effectively in hospitality service
SITXHRM006 Monitor staff performance
SITTPPD007 Reseach and analyse tourism data
SITHIND002 Source and use information on the hospitality industry
SITXWHS002 Identify hazards, assess and control safety risks
SITXFIN002 Interpret financial information
SITXFIN004 Prepare and monitor budgets
SITXFIN003 Manage finances within a budget
SITXGLC001 Research and comply with regulatory requirements
SITXHRM002 Roster staff
BSBFIA302 Process payroll
BSBDIV501 Manage diversity in the workplace
SITXFSA001 Use hygienic practices for food safety
SITHIND001 Use hygienic practices for hospitality service
SITEEVT001 Source and use information on the events industry
BSBCMM401 Make a presentation
BSBRSK501 Manage risk
SITHFAB002 Provide responisble service of alcohol
SITHFAB005 Prepare and serve expresso coffee

Key Days:

Tuesday Cohort 1
Class: 9am-12pm
Focus Group: 1pm-2pm
Trainor assistance: 2pm-4pm
Wednesday Cohort 2
Class: 9am-12pm
Focus Group: 1pm-2pm

Contact Us:

hospitality@academique.qld.edu.au

Hospitality Helpline 07 5526 3222